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Akwaaba Built in Ghana for Ghanaian businesses

Your customers are messaging you. Boafo answers them at 6 am., during the rush., at midnight., on Sundays.

No more closing the shop to thirty unread chats. No more sales lost while you were serving someone else. Boafo replies with your real prices and stock, and calls you in the moment a person is needed.

From GH₵150 a month after the trial · Pay with MoMo or card

AFAkos FabricsKejetia, Kumasi · replies instantly
0 daysfree to try, everything included
GH₵0a month for a small shop after that
0 channelsWhatsApp and your website, one inbox
MoMoor card. Pay the way you already pay

A day at Akos Fabrics

The phone never stops. Now it doesn’t have to stop you.

Akos sells fabric at Kejetia. She used to lock up at night, open her phone and find thirty unread chats. Some were sales she had already lost. This is her day now.

  1. “Do you deliver to Tafo?”

    Answered from your delivery notes before you’ve opened the shop.

  2. “How much for the lace?”

    Boafo answers with the price and stock from your product list, and suggests the matching lining.

  3. “This is not the colour I ordered.”

    An upset customer needs a person, not a robot. Boafo hands the chat to you and emails your team straight away.

  4. Your answer, one tap

    You reply with a saved answer for returns, so nobody types the same thing twice.

  5. “Are you open on Sunday?”

    The shop is closed. The answer still goes out.

Replies

Answers in your voice. You decide what goes out.

Boafo writes replies from your own products, prices and notes. Start by approving every reply, then let it send the ones it’s sure about once you trust it.

  • Learns from your products and your website
  • Approve each reply, or only the uncertain ones
  • Take over any chat in one tap

Orders

Orders stop getting lost in the chat.

Keep your products, prices and stock in Boafo so every answer is right. When a customer says “I’ll take it”, record the order beside the chat, and your team sees every order in one list instead of scrolling back through messages.

  • Products and prices in one place
  • Every order in one list, with its status
  • Customer history beside every chat

Your team

Nobody waits because everyone thought someone else replied.

When Boafo needs a person, your team gets an email. If nobody has picked it up after 15 minutes, they get a reminder. Every chat shows who is handling it.

  • Logins and permissions for each staff member
  • 15-minute reminder for waiting customers
  • Saved answers for the questions you hear daily

ɔboafo

Why “Boafo”

In Twi, ɔboafo is a helper: the person who steps in so you can get on with the work. That’s the whole idea. Boafo doesn’t replace you or your staff. It takes the repetitive messages so you can give your best attention to the customers who need it.

Pricing in cedis

Start free. Pay monthly or yearly, by MoMo or card.

Every plan starts with 14 days free. Paying yearly gets you two months for free.

Starter

For small businesses just getting going with AI-assisted WhatsApp.

GH₵150/month

or GH₵1,500 a year

  • 2 team members
  • 300 conversations a month
  • WhatsApp and website chat
  • Products, orders and saved answers
Start 14 days free

Questions

What shop owners ask us first.

Something else? Write to us and a real person will answer.

Contact support →
Will Boafo talk to my customers without me?

Only if you allow it. You can review every reply before it goes out, or let Boafo send replies it is confident about and check the rest. Either way you can take over any chat at any time.

Does it work if I’m not on WhatsApp Business?

Yes. Boafo also gives you a chat box for your website, and both land in the same inbox. WhatsApp needs a WhatsApp Business account connected through Meta.

How does Boafo know my prices and policies?

You add your products, prices and the things customers always ask about (delivery areas, opening hours, returns). You can also paste your website’s pages and Boafo learns from them.

Can I pay with Mobile Money?

Yes. Plans can be paid by MoMo or card through Paystack, monthly or yearly.

Can my staff use it too?

Yes. Starter includes 2 team members and Growth includes 5, each with their own login and permissions.

Get your evenings back. Let Boafo mind the phone.

You mind the shop. Set up in an afternoon, free for 14 days.